 
          November/December 2014
        
        
          
            Wisconsin Community Banker
          
        
        
          
            23
          
        
        
          
            Locknet® Managed IT Services –
          
        
        
          
            As IT Needs Grow and Staff Resources
          
        
        
          
            are Limited, Locknet
          
        
        
          
            ®
          
        
        
          
            Meets Needs
          
        
        
          
            The Challenge
          
        
        
          Having the necessary level of IT expertise with limited staff resources.
        
        
          
            The Solution
          
        
        
          Locknet® Managed IT Services fully managed IT offering —
        
        
          Keysuite
        
        
          ™.
        
        
          “Information technology is changing at a rapid pace,” says Marty Reinhart,
        
        
          President/CEO of Heritage Bank.  “In order to compete in the financial services
        
        
          industry, we need to constantly make investments in upgraded hardware and
        
        
          operating systems.  As a community bank with limited resources, we look to
        
        
          our IT partner, Locknet®, for that.”
        
        
          
            800.967.2645
          
        
        
          |
        
        
        
          
            “With all of the other things
          
        
        
          
            we have to worry about
          
        
        
          
            in operating our bank,
          
        
        
          
            Locknet® provides us peace
          
        
        
          
            of mind that someone is
          
        
        
          
            always looking over our
          
        
        
          
            shoulder to keep our IT
          
        
        
          
            area running smoothly.”
          
        
        
          
            —   Marty Reinhart
          
        
        
          
            President /CEO
          
        
        
          
            Heritage Bank
          
        
        
          BUSINESS PROFILE:
        
        
          
            Heritage Bank has offices in
          
        
        
          
            Spencer and Marshfield, WI.
          
        
        
          product you buy, every time you get
        
        
          up when your alarm goes off, you’re
        
        
          leading to ethical or unethical behav-
        
        
          ior,” said Dr. Denis Collins, professor
        
        
          of business at Edgewood College, who
        
        
          spoke on how to maximize ethical
        
        
          behavior.
        
        
          Ethical leaders create a culture in
        
        
          the organization where ethics thrives.
        
        
          They start meetings on time because
        
        
          if they start late, they’re setting an
        
        
          example that others can “squeeze the
        
        
          ethical line.”
        
        
          There are competitive advantages of
        
        
          being ethical, Collins said. In his book,
        
        
          Essentials of Business Ethics, he noted
        
        
          that ethical organizations tend to
        
        
          outlast unethical ones. That’s because
        
        
          they attract and retain higher quality
        
        
          employees, customers, suppliers, and
        
        
          investors, and they earn goodwill with
        
        
          community members and govern-
        
        
          ment officials. They achieve greater
        
        
          efficiency and decision-making based
        
        
          on more reliable information from
        
        
          stakeholders. They achieve higher
        
        
          product quality and employees need
        
        
          less supervision.
        
        
          Generation Y prefers having
        
        
          Internet relationships with banks,
        
        
          said Sherrie Krowczyk-Mendoza
        
        
          of McGladrey, because they want
        
        
          24/7 access anywhere. Krowczyk-
        
        
          Mendoza and Corbin Del Carlo spoke
        
        
          about both sides of the mobile coin,
        
        
          access and security, during their
        
        
          presentation.
        
        
          How can bankers provide what Gen
        
        
          Y wants and monetize it at the same
        
        
          time? Ad revenue from partnerships
        
        
          can help make it profitable.
        
        
          But with ease and 24/7 access
        
        
          comes danger. “Gen Y doesn’t look at
        
        
          mobile banking as anything special,”
        
        
          Del Carlo said. Yet mobile banking is
        
        
          the Wild, Wild West and a technical
        
        
          way to steal money without a firearm.
        
        
          And anti-virus software is “a crutch
        
        
          we can’t lean on anymore.” Know what
        
        
          is “normal” for your computer. When
        
        
          you add new software, know who
        
        
          should and shouldn’t have access. You
        
        
          may not be able to prevent the bad
        
        
          guys breaking in the electronic “vault,”
        
        
          but you can prevent them from getting
        
        
          out of it with the data that they use to
        
        
          make money.
        
        
          
            First Federal Breaks
          
        
        
          
            Ground
          
        
        
          BROOKFIELD—A groundbreaking
        
        
          ceremony was held recently for a new
        
        
          First Federal Bank location on Moor-
        
        
          land Road and Greenfield Avenue in
        
        
          Brookfield. Construction is scheduled
        
        
          to be completed in the summer of
        
        
          2015.
        
        
          The overall development, known as
        
        
          the First Federal Centre, will include
        
        
          the bank building, at 4,500 square feet,
        
        
          with office space available for lease on
        
        
          the second floor, and a 6,300-square-
        
        
          foot retail center immediately to the
        
        
          east of the bank.
        
        
          First Federal Bank of Wisconsin is
        
        
          a $250 million institution headquar-
        
        
          tered in Waukesha.